Terms of Use and Service

Last updated: April 6, 2026

These Terms of Use & Service (the "Terms" / the "Agreement") are an agreement between Zori, operated by an individual entrepreneur registered in Portugal ("Zori" / the "App" / "we" / "us") and any individual who is a user of Zori.

By downloading, installing, accessing, or using the App, you accept and agree to be bound by all the terms of this Agreement. If you do not agree with any condition of this Agreement, immediately stop using the App and delete it from your device.

PLEASE NOTE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION IN SECTION 12 THAT AFFECTS YOUR RIGHTS UNDER THIS AGREEMENT WITH RESPECT TO ALL SERVICE(S). THE ARBITRATION PROVISION REQUIRES THAT DISPUTES BE RESOLVED IN ARBITRATION ON AN INDIVIDUAL BASIS. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS APPELLATE REVIEW THAN IN COURT.

FURTHERMORE, THIS AGREEMENT CONTAINS DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, AND A CLASS ACTION WAIVER.

We may change these Terms on the App or Website. We may notify you specifically about some critical changes but are not obliged to do so in every case. Use of the App after any changes are made means that you accept such changes. After getting notice of changes to the Terms, if you do not object and opt out of the amended Terms within fourteen (14) days, the amended version of the Terms is binding upon you.

1. Service

Zori is an AI-powered astrology application that provides personalized astrological insights, birth chart analysis, daily horoscopes, an AI astrologer chat, and a reflection journal (collectively, the "Service"). You may need to create an account in order to access certain features of the Service.

2. License and License Restrictions

Subject to your full compliance with these Terms, you are granted a limited, non-exclusive, non-sublicensable, non-assignable, and non-transferable license to download, install, and use the App on a compatible device that you own or control, and solely for the purpose of using the Service for your own personal, non-commercial use.

Except to the extent expressly permitted above, you shall not: (a) copy, reproduce, distribute, transfer (by sale, resale, renting, lending, license, sublicense, download, or otherwise), modify, create derivative works of, publicly perform, or publicly display any part of the App or any Content; (b) disrupt servers or networks connected to the App; (c) use or launch any automated system (including without limitation, "robots" and "spiders") to access the App; (d) circumvent, disable, or otherwise interfere with security-related features of the App or features that prevent or restrict use or copying of any Content; (e) reverse-engineer, decompile, or disassemble the App except as permitted by applicable law; or (f) use the App for any commercial purpose without our prior written consent.

3. Intellectual Property Rights

3.1. Ownership

Your use of the App is licensed and not sold to you under these Terms, and you acknowledge that Zori and its licensors retain all title, ownership rights, and Intellectual Property Rights in and to the App (and its related software). We reserve all rights not expressly granted herein. As used herein, the term "Intellectual Property Rights" means any and all rights in and to any and all trade secrets, patents, copyrights, service marks, trademarks, know-how, or similar intellectual property rights, as well as any and all moral rights, rights of privacy, publicity, and similar rights of any type under the laws or regulations of any governmental, regulatory, or judicial authority, whether foreign or domestic.

3.2. Content

The content, information, data, text, photographs, videos, audio clips, written posts, articles, astrological reports, AI-generated responses, graphics, and interactive features generated, provided, or otherwise made available on or through the App (collectively, the "Materials"), as well as the User Submissions (defined below) and the trademarks, service marks, and logos contained therein (collectively, "Marks", and together with the Materials and User Submissions, the "Content"), is the property of Zori and/or its licensors and may be protected by applicable copyright or other intellectual property laws and treaties.

3.3. Use of Content

All Content is provided to you "AS IS" for your personal use only, and you acknowledge that all Content accessed, used, or relied upon by you is at your own risk and that you will be solely responsible and liable for any damage or loss to you or any other party resulting from such access, use, or reliance. We do not guarantee that any Content you access on or through the App is or will continue to be accurate.

3.4. AI-Generated Content

Portions of the Content are generated using artificial intelligence provided by third-party AI service providers. AI-generated astrological content, including horoscopes, personality profiles, and chat responses, is provided for entertainment, self-reflection, and personal growth purposes only. Such content may contain inaccuracies, and we make no guarantees regarding its accuracy, completeness, or suitability for any particular purpose.

4. User Submissions

4.1. User Submissions

The App permits you to create and store content, including but not limited to journal entries, chat messages, quiz responses, and feedback (collectively, "User Submissions"). You shall be solely responsible for your User Submissions and the consequences of sharing them.

4.2. License to User Submissions

Subject to these Terms, by submitting User Submissions you hereby grant Zori a worldwide, non-exclusive, royalty-free, fully-paid, sub-licensable, and transferable license to use, reproduce, and process the User Submissions solely for the purpose of providing and improving the Service. For clarity, we do not use your private journal entries to train AI models or share them with third parties, except as required to provide the Service (e.g., cloud storage).

4.3. Journal Entries

Your journal entries are private by default and are stored securely. We do not share, publish, or disclose your journal entries to any third party except as described in the Privacy Policy. You retain full ownership of your journal content.

5. Terms of Payment

5.1. Current Version

The current version of the Service is provided free of charge. All features are accessible without payment.

5.2. Future Paid Features

We may introduce optional paid features or subscriptions ("Subscription") in future versions of the Service. If we do, the following terms will apply:

If you purchase a Subscription through the Apple App Store, payment will be charged to your Apple Account at confirmation of purchase. Your Account will be charged for renewal within 24 hours prior to the end of the current period. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.

You can manage your Subscription and turn off auto-renewal by going to your Account Settings in the App Store after purchase. You may also contact us at product@zori.co for assistance.

5.3. Refunds

Refunds for any future Subscriptions purchased through the Apple App Store are handled by Apple in accordance with their refund policies. To request a refund, please contact Apple Support directly.

6. Disclaimer Regarding Astrological and AI Content

THE APP IS DESIGNED FOR ENTERTAINMENT, SELF-REFLECTION, AND PERSONAL GROWTH PURPOSES ONLY. THE ASTROLOGICAL INSIGHTS, HOROSCOPES, PERSONALITY PROFILES, AI-GENERATED RESPONSES, AND OTHER CONTENT PROVIDED THROUGH THE SERVICE ARE NOT INTENDED TO SERVE AS AND SHOULD NOT BE RELIED UPON AS PROFESSIONAL MEDICAL, PSYCHOLOGICAL, FINANCIAL, LEGAL, OR OTHER PROFESSIONAL ADVICE.

ALWAYS CONSULT QUALIFIED PROFESSIONALS FOR MATTERS REQUIRING PROFESSIONAL EXPERTISE, INCLUDING BUT NOT LIMITED TO MEDICAL DECISIONS, MENTAL HEALTH CONCERNS, FINANCIAL DECISIONS, AND LEGAL MATTERS.

THE AI ASTROLOGER FEATURE GENERATES RESPONSES USING ARTIFICIAL INTELLIGENCE PROVIDED BY THIRD-PARTY SERVICE PROVIDERS AND MAY PRODUCE CONTENT THAT IS INACCURATE, INCOMPLETE, OR UNSUITABLE. YOU ACKNOWLEDGE AND AGREE THAT YOU USE SUCH CONTENT AT YOUR OWN RISK.

7. Privacy

We respect your privacy and the use and protection of your personal information. Your submission of personal information through the App is governed by our Privacy Policy. It contains important information and disclosures relating to the collection and use of your personal information by us.

8. Termination of Account

We may suspend or terminate your use of the App and/or Account at any time, at our sole discretion, without cause and without notice.

You may terminate your Account at any time by contacting us at product@zori.co or by deleting your Account through the App settings.

Upon termination, your right to use the Service will immediately cease. We will delete your personal data in accordance with our Privacy Policy, except where retention is required by applicable law.

9. Disclaimers of Warranties

9.1. Basic Disclaimers

Except where otherwise inapplicable or prohibited by law, to the fullest extent permitted by law, you expressly understand and agree that your use of the App is at your sole risk, and the App is provided on an "AS IS" and "AS AVAILABLE" basis.

We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that:

The App will meet your requirements;
The App will be uninterrupted, timely, secure, or error-free;
The results that may be obtained from the use of the App, including astrological data and AI-generated content, will be accurate or reliable;
The quality of any data or service available on the App will meet your expectations; and
Any errors in the App will be corrected.

9.2. Absence of Professional Advice

Any statement that may be provided on the App is for informational, entertainment, and self-reflection purposes only and is not intended to replace or substitute for any professional financial, medical, legal, psychological, or other advice.

Zori makes no representations or warranties and, to the fullest extent permitted by law, expressly disclaims any and all liability relating to your reliance on the statements or other information offered or provided within or through the App. If you have specific concerns or a situation arises in which you require professional advice, you should consult with an appropriately trained and qualified specialist.

10. Limitation of Liability

Except where otherwise inapplicable or prohibited by law, you expressly understand and agree that, to the fullest extent permitted by law, Zori shall not be liable to you for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Zori has been advised of the possibility of such damages), resulting from:

(a) the use, attempted use, or the inability to use the App;
(b) unauthorized access to or alteration of your transmissions or data;
(c) statements or conduct of any user or third party on the App;
(d) your reliance on content or data made available by us, including astrological or AI-generated content; or
(e) any other matter relating to the App.

Even if Zori is found liable under any theory, Zori's liability and your exclusive remedy will be limited to the greater of the fees you have paid to Zori in the twelve (12) months preceding the claim or €100 (or USD $100 for U.S. residents).

11. Indemnity by You

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Zori and all of its affiliates, officers, agents, and employees, from and against any loss, liability, claim, or demand, including reasonable attorney's fees and costs, made by any third party resulting from or in any way connected with your use of the App in violation of this Agreement and/or your breach of this Agreement and/or any of your representations and warranties set forth above.

12. Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH ZORI AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

12.1. Applicability

This Arbitration Agreement governs any dispute between you and Zori, including but not limited to claims arising out of or relating to any aspect of the relationship between you and Zori. However, (1) you may assert claims in small claims court if your claims qualify; and (2) you or Zori may seek equitable relief in court for infringement or misuse of intellectual property rights.

12.2. Initial Dispute Resolution

Most disputes can be resolved without resort to arbitration. If you have any dispute with Zori, you agree that before taking any formal action, you will contact us at product@zori.co and provide a brief, written description of the dispute and your contact information. The parties agree to use their best efforts to settle any dispute directly through good faith negotiations.

12.3. Binding Arbitration

If we cannot resolve the dispute informally within thirty (30) days:

If you are not a U.S. resident: disputes shall be resolved under the rules of the London Court of International Arbitration ("LCIA"). Information is available at https://www.lcia.org.
If you are a U.S. resident: disputes shall be resolved under JAMS rules. Information is available at https://www.jamsadr.com.

12.4. Arbitration Proceedings

Arbitration Fees. Arbitration fees shall be determined in accordance with the applicable arbitration rules of the relevant arbitration body (LCIA or JAMS). If you are a consumer and initiate arbitration that is not frivolous or brought in bad faith, we will bear any filing fees and arbitration costs beyond what you would have paid to file a claim in court.

Arbitration Hearings. Hearings will be conducted by teleconference or videoconference, unless the arbitrator determines an in-person hearing is appropriate.

Choice of Law. The arbitrator shall apply: (1) for non-U.S. residents, the laws of Portugal; (2) for U.S. residents, Delaware law consistent with the Federal Arbitration Act.

12.5. Class Action Waiver and Jury Trial Waiver

NEITHER YOU NOR ZORI AGREES TO ANY ARBITRATION ON A CLASS BASIS. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO PROCEED ON A CLASS BASIS. A PARTY MAY ASSERT A CLAIM ONLY IN THAT PARTY'S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS PROCEEDING.

BY AGREEING TO ARBITRATION, YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHTS TO OTHER RESOLUTION PROCESSES, SUCH AS A COURT ACTION.

12.6. Small Claims Court and IP Claims

Either party may bring enforcement actions or claims relating to intellectual property in a court with jurisdiction, or seek relief in small claims court for disputes within that court's jurisdiction.

12.7. 30-Day Right to Opt Out

You have the right to opt out of the arbitration and class action waiver provisions by sending notice to product@zori.co with the subject line "ARBITRATION AND CLASS ACTION WAIVER OPT-OUT" within 30 days of first using the App. Otherwise, you will be bound by this Arbitration Agreement.

12.8. Severability

If any portion of this Arbitration Agreement is found to be unenforceable, the unenforceable provision shall be severed, and the remainder shall continue in full force and effect.

13. Changes to This Agreement

We reserve the right, at our sole discretion, to change this Agreement from time to time and at any time without prior notice by posting the changed Agreement on the App or Website, or by otherwise giving you notice of the changes. The changes shall be effective upon posting. Your continued use of the App following the effective date of any changes constitutes acceptance of those changes.

14. Term of the Agreement

This Agreement will take full force and effect when you access the App and will remain in effect while you use the App until your Account is terminated for whatever reason.

After your Account is terminated, all terms that by their nature may survive termination shall be deemed to survive, including but not limited to Sections 3, 4, 6, and 9–16.

15. Electronic Signature

You acknowledge and agree that by tapping a button labeled "SUBMIT," "I ACCEPT," "I AGREE," "CONTINUE," or similar buttons, you are submitting a legally binding electronic signature and entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement.

16. Miscellaneous

16.1. Governing Law and Venue

The laws of Portugal, excluding its conflicts of law principles, govern these Terms and your use of the Service. To the extent that any action relating to any dispute is not submitted to arbitration, each party submits to the exclusive jurisdiction of the courts of Lisbon, Portugal.

16.2. Entire Agreement; Severability

This Agreement and all other provisions referenced herein contain the entire agreement between you and Zori regarding the use of the App. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

16.3. No Waiver of Breach or Default

The failure to require performance of any provision will not affect our right to require performance at any time thereafter, nor will a waiver of any breach or default constitute a waiver of any subsequent breach or default.

16.4. Force Majeure

Zori shall not be responsible for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control, including but not limited to: acts of God, war, riot, embargoes, acts of civil or military authority, terrorism, strikes, shortages in transportation or materials, failure of telecommunications or information services infrastructure, hacking, spam, or any failure of a computer, server, or software.

16.5. Apple-Specific Terms

You acknowledge and agree that these Terms are solely between you and Zori, not Apple. Zori, not Apple, is solely responsible for the App and its content. Apple has no obligation to furnish any maintenance or support services with respect to the App. To the extent that the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you (if applicable). Apple has no other warranty obligation with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App. Apple is a third-party beneficiary of these Terms, and upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary thereof.

17. Contact Information

Please contact us with any questions regarding this Agreement.

Email: product@zori.co

Attention of: Customer Support, Zori

Zori is operated by an individual entrepreneur registered in Portugal.

Our app content, services, and products are designed for entertainment, self-reflection, and personal growth purposes only. They are not intended to serve as professional advice of any kind.

← Back to home